King's College Hospital London - Jumeirah Medical Centre (2022)

2nd Floor, Al Kharbash Building Billqetair Street (37B Street - Dubai - United Arab Emirates

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  • 5Catherine M. 2 years ago

    I cannot rate Dr Rita highly enough. Dr Rita has looked after all 3 of my sons for past 10 years, consistently offering first class care. She has always diagnosed my sons accurately and provided superior care and follow up. Yesterday I visited with my youngest son who had suspected appendicitis. Although it was a very busy day for her, she arranged an emergency ultrasound and looked over him, with the help of the wonderful nurses, for over 5 hours.So thankful.

  • 5Mylin B. 2 years ago

    Thank you for your assistance most especially to Dr. Hena and Ms. Nory who did a great job.

  • 5hamged m. 2 years ago

    Had the most pleasant experience from Kings Medical Centre.Had gone to get my aviation medical renewal and had a wonderful experience throughout. Not only was the nurse courteous with assisting me to finish all the procedures required but the doctor was an absolute delight.Dr.John Douglas Ferguson was amazing at the way he carried out the examination and an absolute treat to talk to during all those procedures. I'm glad to meet such a person and would highly recommend him for your Aeromedical and also as a wonderful Physician.Last but not the least, Ms.Maribel Paz who coordinated from the scheduling to whatever was required to complete by checks. She made my life so easy with it.

  • 5Mark B. 2 years ago

    I've just had a brilliant visit and experience for my Aviation Medical and this centre. The place is very well presented and the equipment appears to be brand new. The staff are extremely attentive, professional and very friendly. I was seen by Maribel and Ruschel who were particularly friendly and very helpful. I wouldn't hesitate to recommend using the services provided.

  • 5M B. 2 years ago

    Excellent. We saw two wonderful specialists - Dr. Gwynne Howell, Consultant Orthopaedic Surgeon and Dr. Makhlof, ophthalmologist. Mr. Howell is amazing, he was wonderful with my Mum, who is in pain and needs treatments because of her osteoporosis and scoliosis. Dr. Howell is insightful and a true professional, who cares about people - very kind and patient focused. My mum is developing cataracts also, so we saw Dr. Makhlof as well, who was absolutely great. We couldn't ask for more from a medical practice. They arranged for Taxi for us, gave us water and fussed over us completely. The Nursing staff and Reception Team, all efficient and customer focused. I had dropped my mobile phone and had splinters of fine glass in my finger - a lovely male nurse came to the rescue and carefully removed it all, one by one, bandaged up my finger. How amazing. I live in London and I can honestly say the service is superb here - more so than in London.

  • 5Huda A. 2 years ago

    It was an excellent experience for me in this clinic. Their service is awesome and their staff are very friendly.I highly recommend it.

  • 5Joakim B. 2 years ago

    I did my aviation medical at the clinic and had my best experience in my 9 years in Dubai there. Very nice staff and everything was smooth and efficient. Highly recommend

  • 5Timothy I. 3 years ago

    Excellent Service!!! Very polite, delightful and friendly staff from the valet parking to Mirabel at the front desk, all through to the Dr. Ferguson. Very Clean and quiet environment, I definitely recommend. Nurse Leo Van Perez was very helpful, engaging and polite, he made the whole process seamless. They make a wonderful team.

  • 5Ari G. 2 years ago

    I had the pleasure to be a patient of Dr. Murtaza Najmi. One of the most professional ENT's I have ever met - and I've met quite a bit of them. This dude made me feel comfortable and answered all my million questions in detail. He was able to resolve my issues with great accuracy and precision. Not only did I feel comfortable and very well informed, I also felt that I had the best care provided since initial diagnosis, admission, surgery, recovery all through follow-ups. So, if you have any issues with you E, N or T ... Dr. Najmi is the man.

  • 5Sadi S. 2 years ago

    I want to know about PCR corona test report because I want to treval so how much it will be please can you tell me also my flight is 2nd August so during eid this enter will open???

  • 5Yalda D. 2 years ago

    I went here to do my Emedical for Canada and I was taken care of by Jeddahlyn who is such a lovely and helpful nurse. Very friendly, clean and professional environment. Usually nurses bruise me so badly until they find my vain for a blood test but Jeddahlyn did it beautifully! Great experience overall!

  • 5Michelle R. 2 years ago

    The hospital looks tidy and the equipment used seems to be sanitized well. On top of that, Nurse Nory who handled me was very kind and helpful. I am also thankful to Dr. Hena for handling me with care. I did not feel nervous because of her. I am glad that she was my doctor

  • 5D. 2 years ago

    I was diagnosed after the first visit. I have been suffering for years with helicobacter p. Exelent care you get referred very quickly to hospital and get your test done in the clinic.

  • 5Elisabeth S. 2 years ago

    Great medical facility in Jumeirah. I was really impressed by the service received at Reception and will no doubt need to return for myself or my family in the future

  • 5DonnaGrace U. 2 years ago

    I visited the clinic To accompany my friend. It was a great service given by staffs, Jeda, charm, mich, and Mae. Staffs are so friendly and doctors as well.

  • 5Michael R. 2 years ago

    Staff very friendly and helpful, efficient service. Modern, clean and easy location. Would recommend

  • 5Jay L. 2 years ago

    Thanks to Jeddah and Charmaine for a good customer service, they are very friendly. :)

  • 5Thilina N. 2 years ago

    Seriously its really good place and timely done medical service for Canadian immigration. So helpful and treated people nice manner!!!

  • 5Sif A. 2 years ago

    the nurses were awesome and have a great light spirit .

  • 52k G. 2 years ago

    We made immigration medical test iAnd the service was great

  • 5Martijn K. 2 years ago

    Very nice experience and very friendly staff!!! Thank you Maribel for the good services, the nice chat and the coffee :)

  • 5Tony R. 2 years ago

    Great place to do your Canada medical exam - the doctor was very nice and the staff was kind and efficient especially Jeddhalyn Soriano, the nurse who assissted me and my husband for our medical exam before we go to Canada.

  • 5Burhan S. 2 years ago

    Great Experience. The staff is very professional and the helpful especially Ms. Maribel who was great. Great service.

  • 5George M. 2 years ago

    The experience with Ms Maribel and Dr John Douglass Ferguson was just amazing. Excellent customer service,good communication skills and speed of work.

  • 5Pieter Van E. 2 years ago

    Very friendly and professional environment.Very knowledgeable staff.

  • 5Riyadh A. 2 years ago

    One of the best hospital in UAE, specially the ENT Specialist doctor Mr. Murtaza Najmi, i strongly recommend Dr. Murtaza to those who are suffering from ENT related issues. i had done my adenoidectomy & Eustachian Tube Balloon Dilation by this doctor & got big relief as the result was more than i expected.The entire team of this hospital are way professional as compare to other hospitals in UAE.

  • 5Yuri G. 2 years ago

    Amazing staff and facilities. I was very well received by Leo and saw Dr Ferguson.

  • 5Miguel B. 2 years ago

    First time in King's Jumeirah Medical Centre and can not be better. Fast and friendly service. I'll back definetly next year for my aviation medical certificate. Thanks

  • 5renie a. 2 years ago

    It was a very nice experience having my medical in King's Jumeirah Medical, the facilities were excellent, and the doctors and staff are very accommodating and professional. Especial thanks to Dr Ferguson, Miss Maribel and Mr Leo. God bless...

  • 5Alex L. 2 years ago

    I had a VIP reception and assessment on KCH, definitely was the best experience so far, I will recommend to my colleges to come and have the same experience like I had. Thank you very much for the staff and kindness of Maribel and Leo. Cheers!

  • 5Luiz O. 2 years ago

    Very organized and nice people as well especially Ms. Maribel and Mr. Leo and Doctor John Douglas Ferguson . I strongly recommend

  • 5Mathieu B. 3 years ago

    I 've visited king's college for my GCAA and EASA medical renewal. The whole process was flawless. The complimentary valet parking is a great value. Thank you to Dr Ferguson and his team. Thank you to Mirabel for the warm welcoming and supervising and to Rachel for taking care of me through this journey. It was a quick visit, everything was done in an hour. The clinic is clean and facilities are top notch! If you are visiting with kids, they can play in the playroom while you can have a nice coffee.I definitely recommend this place!

  • 5Janice D. 1 year ago

    I visited Dr Anushay Gaffer Khan for a dental check up and polishing.Dr Anushay was outstanding ,she took so much time to explain to me her findings and my treatment plan .I have never received so much education and knowledge regarding my dental needs and clear explanations of the treatment she was providing me at this appointment.Thank you so much Dr Anushay!.

  • 5Margarita L. 1 year ago

    I am very grateful for being under the care of such an experienced and capable doctor! Dr. Maher Abbas is very professional!!! I highly recommend dr. Maher if you are looking the best colorectal surgeon in Dubai. You are such a delighted person and dedicated doctor!!! Thanks a million! Stay blessed!

  • 5Oscar M. 1 year ago

    I underwent a medical examination for the Canadian Visa. I have been in Abu Dhabi for past 42 years and am a keen observer of front office management.My expectations were exceeded.The atmosphere is discreet and quiet. Staff were courteous and professional.The layout of the numbered rooms was compact and easily navigable.My tests were quickly done in spite of the fairly large number of patients.The scheduling was methodical & helpful. Identity was checked before each test.While waiting to make payment, I used the strong wifi and was given a coffee before my return to Abu Dhabi.I wish the Doctors and Staff all the best.

  • 5Francis C. 1 year ago

    Dr. Hesham Souka (General Surgeon) did a very great job for my fistula treatment operation which is considered a very complicated case. He explained everything to me in details and very clear manner. I like the way when he’s writing down notes and drawing while I’m explaining. Very Intelligent and friendly Doctor, his Nurse is also very helpful. I am very glad I chose Kings Hospital, very nice Hospital, highly recommended to anyone. ⭐️ ⭐️⭐️⭐️⭐️👌🏻

  • 5Emi P. 3 years ago

    Excellent experience, clinic is beautiful and the staff are amazing.Very impressed and happy with the blood test, no more stress about needles they took blood from my finger and in less than 1 minutes they had all the results.Hearing test, very well isolate room.I do really recommend this clinic.

  • 5Noel N. 1 year ago

    Excellent service at Kings Jumeriah clinic. Facility is good and staff are all friendly and helpful. Having had initial negative consultations with Rheumatologists at other facilities, I received a recommendation for Dr. Bhavna. I have been visiting Dr. Bhavna for almost a year now, her advise and treatment has thankfully sorted my issue. She is fully professional with a great medical knowledge yet speaks to her patients in lay mans terms to clearly explain the issues and treatment in an empathetic manner. I would fully recommend Dr. Bhavna.

  • 5Brenda F. 1 year ago

    The Clinic staff are so helpful and caring. They recognize me and greet me by name. Dr Sumaya and Dr Bhavna Khan I have no words on how both have taken so much time with me when I needed it most. They are a credit to the profession and to Kings College. I would highly recommend

  • 5ahmed m. 1 year ago

    Organize and clean

  • 5Peter K. 1 year ago

    Dr. Bhavna Khan has been following me for many years now, I am extremely thankful for her professionalism and kindness as well. Thanks a million

  • 5Qatar V. 1 year ago

    (Translated by Google) Excellent and I recommend it 👌🏻(Original)ممتاز وانصح فيه 👌🏻

  • 5JOY A. 1 year ago

    I am very happy with the service provided at Kings hospital

  • 5Mathew L. 1 year ago

    Dr Bhavna Khan, Consultant Rheumatologist in King’s College Hospital, London - Dubai - Incredibly knowledge, personable and helpful; Dr Bhavna has been an anchor to my medical care while here in Dubai and I cannot thank her enough.

  • 5Remi O. 1 year ago

    Fantastic experience with the dynamic duo; Dr Anushay and Rej - they made my daughter feel completely at ease at for her first time at tooth fairy HQ. Even I get nervous at the dentist from past traumatic experiences but these two were kind, accommodating and patient- wish they would have been there when my first daughter needed to get her teeth out - It would have saved a lot of tears as did headache- mine and hers!

  • 5Nesma Nader I. 1 year ago

    I have been visiting Dr. Bavna Khan for almost 5 years , she is a brilliant doctor, very well informed and always medically updated .She is also very kindand empathetic .She is the best rhumatologist , helping me to manage my chronic illness.I would highly recommend her .

  • 5verna de g. 1 year ago

    Ease of scheduling through their customer service. No waiting at the hospital. The results is provided swiftly. Ms. Jedah is efficient and very professional. highly recommended for those taking their medical for canada immigration

  • 5Nathalie S. 1 year ago

    Very well operated, great doctors and health support staff. Organised and efficient.

  • 5sarra c. 1 year ago

    (Translated by Google) Excellent service.Pcr performed with a 5-minute wait, result the same evening.Welcoming and pleasant staff.A big thank you to Dr Mona Chérif for his unparalleled kindness.I recommend !(Original)Service excellent.Pcr effectué avec 5 min d’attente, résultat le soir même.Personnel accueillant et agréable.Un grand merci au Dr Mona Chérif pour sa gentillesse inégalée.Je recommande !

  • 5Roula M. 1 year ago

    I was suffering from migrane headache constantly . Dr. Vittorio Iantorno prescribed an injection to be taken for two doses and the headache disappeared completely after the first dose . It was like magic

  • 5Elanor J. 1 year ago

    I had a good experience at King’s College in Dubai, during a visit where I needed a specialist doctor while traveling. Very professional and thorough while sharing information along the way. Can highly recommend this hospital - also as a first timer / new comer / visitor.

  • 5Carl Danbert D. 1 year ago

    I had a wonderful experience when I had my medical exam at King's College. I was assisted by nurse Jeddah and was amazed by her service as it was top-notched. When the result came out, not only did Jeddah sent me an email but also contacted me to make sure that I received it. I was really impressed and even recommended the hospital to my colleague's who were also planning on taking the medical exam.

  • 5YOUNG BONG KWON 권영봉 KR S. 1 year ago

    Had great experience with Dr.Anushay with my Kid. She was super freindly and did a wonderful treatment to my child. Thanks Dr. Anushay and King college.

  • 5andrew h. 1 year ago

    The ENT specialist completely sorted my wife’s hearing issues - she was thrilled! Professional and prompt service; a very positive experience.

  • 5Adam B. 1 year ago

    Professional and friendly stuff. Have done only PCR test here but I'm totally satisfied.

  • 5Thomas H. 1 year ago

    I developed a rare neurological condition following a covid infection. I was diagnosed extremely quickly by Consultant Neurologist Dr Vittorio Ianturno and admitted for treatment immediately, which undoubtedly contributed to the excellent recovery I am making. I feel that I have received world-class treatment, care and follow-up from Dr Ianturno and Kings’ neurological physiotherapist, Jenifer Dsa. I can’t recommend them enough.

  • 5Nadine K. 1 year ago

    Had a procedure with Dr. Maher which went very smooth. Can highly recommend him!

  • 5Ahmed El M. 1 year ago

    Thank you Dr Anushay. A very diligent and thorough dentist with an excellent "bedside manner". Always felt reassured and confident in her care.

  • 5Ernane S. 1 year ago

    Dr. Anushay Ghaffar Khan is an excellent dentist. Gentle hands and explains kindly everything before and after the treatment. Also, her nurse Christine was great support and very professional. Well done to both of them!!!👍👍👍👍👍

  • 5rafi u. 1 year ago

    A pleasant experience at KCH Clinic in jumeirah.Dr Murtaza and Muhammad Thareeque were very professional, they took me through all steps and ensured proper education at every step. My best visit to any ENT ever.Keep it up guys

  • 5Nazir S. 1 year ago

    I had an appointment with Dr. Anushay for a regular check up and cleaning, she’s wonderful and she truly care for her patients. I recommend this place for anyone in needs of a very good dental care.

  • 5Laurence L. 1 year ago

    I had my annual medical here recently (February ‘21),My visit to the Hospital was a breath of fresh air, the staff are amazing, led by Dr Sana Kauser.Looking forward to my renewal next year.Thank you!

  • 5Daniel S. 1 year ago

    Dr. Anushay Ghaffar Khan (dentist) did a very good job in explaining and taking her time to ensure I was relaxed and comfortable. She did an amazing job and gave good advise to maintain dental health

  • 5Flower F. 1 year ago

    Dr Murtaza ENT specialist is excellent and professional,he explains everything in details too,Mr Mohammed too who is doing ear pressure and hearing tests is professional and explaining what he is going to do clearly.Thank you,you are certainly a big plus for King's college hospital

  • 5nadine H. 11 months ago

    When suffering from a life long autoimmune condition and the complex things this involves you need care and understanding from a doctor, kings have provided this on so many levels. I would highly recommend.

  • 5Alex W. 11 months ago

    I have used Kings College Hospital Jumeirah for my PCR fit to fly testing on more than one occasion. I have found the level of service offered exceptional, from front of house receptionist Phenny with her cheerful greeting, to the proficient nurses completing the test. Super quick results too! A special thanks to nurse Rej and Nurse Alma in particular for making the process run seamlessly and pain free on each visit. Five stars, thank you !

  • 5Mahira A. 1 year ago

    I was so impressed with her knowledge, she listened carefully and explained in details. I found her online and she met all my expectations and beyond! Do not hesitate in going to see her. Thank you Dr Bhavna Khan👌👍🏼

  • 5Songyi K. 1 year ago

    Hands down best experience with the doctor, Dr. Amit! Not only he has great expertises, he puts extra efforts in taking care of his patients. From the first time, he has been really flexible with my visit times, efficient with getting all tests/procedures done smoothly, and really humble and kind to explain the details and assure everything will be okay.I'm glad I finally found a good doctor (which is not always common in Dubai), and would highly recommend to anyone.

  • 5Miss ily P. 8 months ago

    Dr Esra is the most encouraging, supportive and kind hearted. Before I chose her to deliver my baby girl I have seen so many doctors and none of them felt right. I was very anxious and Dr Esra did her absolut best to assure me that I will get the natural birth I hoped for and with as little damage as possible. Her energy is great and she gives time to her patients, came to me in early labour and comforted me, made me feel safe and secure.

  • 5AJ V. 7 months ago

    Great service and friendly staff. They manage and take care of all the requirements in an exceptional way.kudos to the whole team ,mainly Dr murtaza ENT , nurse miss.precious and Mr muhammed Thareeque (audiologist)

  • 5Bassem H. 8 months ago

    Really want to thank KCH and especially Dr Farid Mojaveri for my treatmentI had painful knee for 8 years and with several clinics and drs diagnosis wasnt going awayFinally heard about Dr Farid and went for a consultation and right away he knew what was causing the issue and had a quick smooth surgery.AlHamdulilah pain is gone now :)Thank you Dr Farid and KCH

  • 5Tim E. 5 months ago

    Having intravenous antibiotics on the fifth FLOOR, twice a day for three days...just wanted to say that the nurses here are BRILLIANT. Friendly, caring and fantastic. Thank you, thank have really helped me through a tough time 👍

  • 5Mara N. 2 months ago

    I was so grateful to be accommodated on the same day by Dr Murtaza for an ENT appointment. From the first person who attended to me at reception, to all assisting nurses and all doctors involved in my appointment, I was seen to with complete professionalism, competency and given explanations to my diagnoses. I can highly recommend this clinic many times over. Thank you so much again for accommodating me at such short notice, I appreciate it more than you know.

  • 5anna lou m. 2 months ago

    Dr Murtaza is really great at what he does. Went to have my son checked and got cured after taking his advise and prescriptions. As opposed to the 2 other doctors we were with prior to him.He makes sure you are aware of what’s happening by explaining things properly. Makes us more confident about the situation.Most of all kudos to one amazing nurse maam Precious Gatmaitan, very accommodating and makes sure your whole doctor visit is seamless.Thanks to you both and keep up the good work😊

  • 4Akash Deep s. 1 year ago

    Can you tell who is the fistula specialist doctor for kida His 11 year old

  • 3Justinas G. 1 year ago

    We did PCR test here. They promised results in less than 24 hrs and even made a remark that we have a flight and analinis should be done with priority. And what do you think? 24 hrs passed - silence. They gave WhatsApp number if we would have any questions. No reply even after one month... So I called, later even weny to the clininc because it was few hrs left till departure. Nothing. Appearantly tests are analysed in another location and they can't help in any way. Finally 3 hrs before flight and 30 hrs since test was conducted results came. Be careful, plan ahead. Other than that - nice, clean and modern clinic.

  • 3Lana S. 8 months ago

    I’m only giving it a three stars cuz of a doctor called Anushay Ghaffar Khan.Honest to god if i did not move out of UAE right after she did all my cavities….!!!!!!!Literally 4 fillings are falling apart, breaking and painfulShe messed up all of them.She’s tooooooo slow and does NOT KNOW how to do fillings AT ALLi have NEVER had a dentist like herShe literally ruined all 4 of my teethIf you’re reading this Anushay, just a quick reminder. I’m the girl who came to you with her husband before moving to the USThanks for ruining my teeth

  • 2Amna A. 2 years ago

    Every time we go to King’s, we get extremely disappointed. 1. How can an orthopedic tell someone ‘are you sure you’re not imagining the pain?’ when they are clearly in pain. We would not waste a trip to a hospital if we’re ‘imagining’ pain. 2. I do a vitamin D test and get charged for two tests? If the nurse didn’t follow up and check I would have paid and not have known what happened. On top of that, they did not call me to tell me my results or what I should do next. Just sent an email with the results? 3. Don’t expect to ever see your doctor on time. They’ll make you wait at least 30-40 mins before you see your doctor. No respect to their patients.

  • 2Ocool T. 1 year ago

    It was very hard to put more than this. I have visited this hospital more than 5 times to be sure on the review. First let’s start with positive:This branch same like the other one has valet parking. Facilities are modern.Most of the Receptionists are polite and knows customer service. Nurses are friendly, knowledgeable with high courtesy. Some Doctors are professional, somewhat diplomatic attitude.On the other hand: almost each my visit, there was waiting time even if I had arrived on time. (From 17minutes up to even 80minutes)If you want an appointment with doctor it’s extremely hard to make one in weeks period (seems like they are doing it on purpose to charge you for consultation one more time). One of the doctor first said my insurance company needs to contact me first then I need to book an appointment?! Then he just send me away on my next visit saying that, I am fine, No issues,?! while I clearly said I had a headache. It took him 25-30 seconds but I still got charged for consultation fee twice without any solution. Last but not least it’s horrible how many doctors you have to visit to really find the right one for your issue. General doctor must give you this direction not just tests and say you are good. My issues could be diagnosed in one or 2 days which in here took more than 2 weeks.

  • 2Flam I. 1 year ago

    Staff not helpful at all, Mostafa at the call center was not helpful at all. The PCR with them normally arrives on time from Dubai hills and the investment park (8 hours to 10hours). Unfortunately this time from the Jumeirah facilities was a total mistake to go there. Time of waiting to make the pcr almost 1 hour. Staff like Mostafa at the call center not helpful at all. Next time please make sure you avoid these facilities to get a Quick pcr in Dubai. I have been patient waiting 11 hours for it but the way they provide the service it is rude and unproffesional (calling center staff). Go to dubai king college hospital un Dubai hills or to the investment park and avoid this facilities if you dont want to have a stressful time waiting for your PCR. Any way, thank you to all the staff in king college that was kind and helpful. I can not put all of them in the same category of service because the nurse this morning was very kind and sweet and helpful. People remember we are here to help each other as brothers and sisters. Remember that compasion it is a great cuality to have. I am cultivating my patiend with this experience, and that is always positive, even when stress come to your heart. Peace to all.T.Blessings to all and good luck with your travelling plans.

  • 2Naeem d. 4 months ago

    Parking attendant was excellent.Main reception was pleasant.Dermatology receptionist barely looked up from her phone when asked about the dr etc.Dr made me wait 15 minutes for no reason at all. He was free - just didn't call me. I was there before time for my appointment.Only called me when I asked what was happening..

  • 2Prakash B. 3 months ago

    Poor administration, and registration process. To get reports, follow up with nurse and connect with doctor is very difficult.Have been following up for more than 2 months to get my reports and dr feedback. Have not able to reach the dr, Nurse and duty manager. Tired of calling call center just to know my rests. Great facility is not enough, staff and few doctors needs to be trained on communication and respond to patients query in a timely manner.

  • 2Redwan H. 3 months ago

    Doctors are good and experienced, however the clinic has no respect for the time, they kept me waiting almost 45mins just to so a blood test, and 30mins post my scheduled appointment....they don't care about that

  • 1mehran p. 2 years ago

    Here is my first visit experience:- had appointment with ENT due to my consistent 2 months throat pain.- when visited nurse took my temperature reading and as it was showing 37.3 the doctor refused to see me even though I explained the nurse that I’ve been suffering with throat pain for more than 2 months now and I had negative covid19 test result with me as well! I’ve already placed a complain against the doctor and hospital with DHA and hoping they will take legal action against it.- nurse kept me waiting more than an hour and they finally arranged internal medicine specialist to visit me.- sample was taken by doctor and I was told I’ll be called in a day or two to undergo more comprehensive tests in order to find out what is causing the throat pain.- it’s 10 days from my visit now and till this date no follow up and further calls from hospital even though I have contacted them 2 times and all they say is someone will revert to me !!Extremely disappointing facility and staff member!! Don’t recommend anyone to visit this hospital.

  • 1Del L. 2 years ago

    The WORST Customer Service and I would not recommend this place.I had a pap smear test done and some other test done at the end of October at the Jumeirah Medical Center. Whilst at the clinic the service was fine, and the female doctor was very pleasant. They informed me they would share the results with me after a week. It is now nearly 2 months, and no one has bothered or had the common courtesy to call me and share the results or give me an explanation as to why it taken so long. I have in total called the call center more than 10 times trying to get some information and not one single person including the operations manager has called me back, this really is disgusting customer service and a huge let down to how Kings in the UK operate. I’ve concluded either, they have lost my results hence why they haven’t come back to me OR their internal policy is to simply treat patients in this appalling way, so they don’t come back again. I will now have to pay and get the test done elsewhere as I have given up on Kings altogether. I really don’t enjoy writing such reviews but maybe Kings will read this and act so no one else has to go through this.

  • 1Mohammed E. 2 years ago

    Worst service ever, they even can’t communicate with the TPA.

  • 1Pierre K. 2 years ago

    The doctor was extremely insistent on going into surgery before even checking my MRI. Consulted 3 others in different hospitals which informed me my leg can heal by itself. It just shows how money oriented the hospital is.

  • 1ç. 2 years ago

    I had high expectation of the place based on the generally good online reviews. However I just had a terrible experience today seeing Dr Rita.We had an appointment for my son’s regular check up scheduled with Dr Rita at 11am. We arrived 15 mins earlier. First, the person at check in couldn’t locate the appointment. Then another person helped and found the record. Then we waited and waited and Dr Rita only strolled in at 1115. If you have an appointment at 11, be ready at 11! I’d expect the basic level of professionalism from a doctor. Then despite we have 11am appointment, she went to see another patient for something like 30 mins. We only got our consultation at 1145.The consultation is a joke - she had no patience with my son who like most toddlers are scared by doctor’s visits. She asked zero questions about developmental assessment, diet, sleep, none of that. The consultation which costs 675 and we had to wait 45 mins for, took 2 mins... we received no medical report from the visit so I have no record of his weight height.Before the doctor gave us advice what vaccines should be given, we were rushed out of the examination room because she had to see another patient.We will be changing pediatrician.

  • 1Khaldia M. 2 years ago

    Worst customer service has taken my ID and cv insurance and asked to sit patted b my broke and cv no b one called only b the three of them talking together and never asks as x well as they don’t know why other nurse doesn’t response or where... such horrible

  • 1P P. 2 years ago

    2 days agoI am appalled and shocked at the approach and attitude of the staff at King's College Hospital/Medical Centre. While the doctors maybe good, the staff, who are your first point of contact, leaves much to be desired. I was given the wrong location for the concerned doctor. On reaching the hospital, I was told the doctor sits at the other venue and that I should go there. I get to their Jumeirah branch and to my total dismay, I'm told the doctor has left!!! So I've been on the road for 2hrs with a child, who I've picked straight from school and I haven't got to see the doctor because somebody didn't care toÂcommunicate.

  • 1Hakan U. 1 year ago

    My appointment was at 11th September 10 am with Dr. Murtaza Najmi and I was at the hospital at 9:50 am. They checked my vitals and they said I will be the next one. Then a guy came and they told him, he is after me. He created an issue, his appointment was earlier and the nurse gave my place to him. So because of his irresponsibility, I had to wait 30 minutes for my appointment. It is the second name, I am visiting the branch and there is always an issue about appointment times. You wait at least 30 minutes for your appointment.

  • 1um saeed A. 11 months ago

    I visit the hospital on 5th of December 2021 had appointment with gorgeous Dr Marlin Mubarak..❤In between happend an issue..with Dr Mona cherif!حسبي الله ونعم الوكيل فيها دنيا وآخرهThe one star is for her as she don't deserve any star but no option ..A low class cheap attitude Dr that is shame to be Dr In such high quality hospital.I already complain about her but liked to leave this review to her and not my lovely Dr Marlin❤ or respectibal King collage hospital.Maybe one dayshe read it and know a Dr or better to say respectibal Human never treating others like she did to me infront of everyone .When a human respect others it means they respect themselves.حسبي الله ونعم الوكيل فيها دنيا وآخره

  • 1Daniel H. 1 year ago

    Shambles of a clinic. No follow up on appointments. Impossible to complain or communicate with anyone competent.I've been trying to follow up for weeks and nothing. They are happy enough to claim the money ASAP. I've had appointments made for the wrong location, wrong time and also prescriptions missed.

  • 1Alia D. 1 year ago

    I wish I could find less than 1 star rating!!!! The most unorganized health clinic I have ever visited!! You do your tests and theb its impossible to know where are the results!!! Especially the Jumeirah branch! When it is about taking the money and making tests they are very quick. I am now more than a week calling everyday many times just to know where my results are!!! And the answer is 'let me call you back!'.

  • 1Imran W. 1 year ago

    I am extremely anxious following my visit to the psychiatrist at kings college. I am suffering from mental health issues which has left me unable to work so I pay for the medical myself. The price was 900 aed for a ten minute consultation to get anti depressants only for a one month supply. Since running out I asked for repeat prescription and was told I have to pay another 900 to simply get a repeat prescription. Despite explaining my circumstances I was left with no support. I am now suffering from withdrawal and the hospital has shown no compassion ar all.Very sad to see that medical practitioners are business men and women rather than helpful members of society

  • 1Federica C. 1 year ago

    I had the worst experience in King's Jumeirah branch after so many years accessing Dubai Hills Hospital. After being told it would take 2-3 days to get a report for an ultrasound, after so many calls trying to reach radiology department, any family doctors, any managers, still nobody got in touch with me to discuss my results. It is frustrating seeing how careless the staff is towards the patient's needs. 10 days counting and still no news, call center is just making up stories all the time without any action. I will have to personally visit the facility to see what is happening there since everybody is unreachable.

  • 1Pooja S. 11 months ago

    Website is not reachable. While clicking on website it shows it unavailable.Kindly check your website that is working or no. How will any one have an access to list of doctor if website does not work.

  • 1john d. 11 months ago

    oh dear another call - shocking co-ordination - between call centre and the team that should know the answers - long hold and then ....- no more reviews - not returning to KCH [ Not the London Experinece ]

  • 1Paris F. 9 months ago

    Nov 23,2021 I went to covid test for an emergency surgery (with short notice) for next dat st 7 am. I Arrived before 5pm (as their reception lady advised me to be there before 5pm) sample collection was at 6 or 7 pm-the man in reception asked me to sign up online, I had experience in same building 2 other times in past and I knew online will not work with my phone model to collect the code. I informed him I am in rush and better to finish asap since sample dispatch is in 1 hour, he ignored my insist and forced me to do what he wanted, I did and it didn’t work and instead of helping me in the best and fastest way, he forced me to wait for his IT team to fix the problem (he said it has to be done this way) while he could easily let me fill the paper form and do my test. IT team couldn't help and finally he asked me to fill papers form after an hour waiting and at the last minute of samples dispatch . He made me so stressed and anxious that I literally sat there and cried I had no time to go and find somewhere else for test. I found him so ignorant and careless about what was happening to me. I will never return there. I hope Management take action about his bossy attitude . That was inhuman behavior to a patient in emergency need of surgery and I could not believe it’s happening in Dubai to me.

  • 1Dalal A. 10 months ago

    I came in for a PCR test they told me the wait is 1 hour to 1.5 hours. I asked multiple times about the wait and they kept adding more hours. As I was waiting, other people would come in, do the PCR test a leave while I had been waiting.After confronting reception, they said they were not going to take any complaints and I had the right to leave.Very rude staff and very unhelpful. I do not recommend coming here for any reason whatsoever. Multiple people came in who also had appointments with their doctors and no one had informed them previously that their doctors were not there.

  • 1M. A. 8 months ago

    Worst experience I've ever encountered in the UAE for handling insurance approvals. I need to call multiple times to push the staff to ask for insurance approvals and answer them properly. I've been lied to multiple times as staff claim delays are coming from the insurance approvals. This not true as I have full access to the insurance portal and communications/submissions between hospital and insurance. This is not a single occurrence. It's sad to see the same pattern repeat with every appointment or procedure.

  • 1Martin C. 1 month ago

    Avoid. So they told my daughter she needed a serious operation after a smear test. The operation that would prevent her having children in future. Turned out when she got a second opinion in the UK it was not an issue at all. She is perfectly fine no operation no fees and she is still able to have kids and she is perfectly healthy. Unbelievable.

  • 1Dizzy T. 1 month ago

    They are not punctual. They let you wait at least 25-30 minutes even though they ask you to come 15 minutes early for id and insurance paperwork. Services are not bad it’s okey. But worse punctuality deletes the good service reputation. I have been using their dental services (Dr. Yildiz Saritas ) for a year. Last year was okey. But I visited 3 times this year and they made me wait at least 25 minute on each appointment.I have a question if you cannot accept patients on time why don’t you give appointment an hour later ?If you have things to do on time after appointment, choose different doctor and different hospital. Otherwise they will be delayed for sure.Writing this review while I am waiting the doctor. It is over an hour now

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